Input
A distributor asks whether a cleaning agent is approved for a device.
The answer must come from current, released product information.
- Current instructions for use
- Released service bulletins
- Approved answer library

We understand MedTech operations, systems and governance, and take AI transformation into production.
Product information, service, quality, marketing and approval processes are connected in MedTech companies. We account for those dependencies before we prioritise or implement a workflow.
Strategy and prioritisation
Assess workflows by value, feasibility, data and risk.
You have many ideas but no shared priority.
Governance and workflow design
Define data boundaries, responsibilities, controls and human approvals.
Pilots need clear rules before they can scale.
Technical implementation
Build the solution and connect it to the relevant PIM, CRM, ERP, QMS or document systems.
You need a working solution, not another concept deck.
A focused use case shows how strategy, governance and implementation connect.
A distributor asks whether a cleaning agent is approved for a device.
The answer must come from current, released product information.
Finds the relevant passages and cites their source.
Drafts a reply using approved wording.
Flags anything the documents do not answer.
Confirms the document version.
Checks that every claim matches its source.
Resolves or escalates the open point.
A faster response with traceable sources, a defined approval and a reusable workflow.
Illustrative example; not a client case study.
Before implementation, we agree hosting, access and data flows with your IT, security and privacy teams.
Deploy in your cloud tenant, an agreed EU region or on premises where the stack supports it.
We connect the required parts of your PIM, ERP, CRM, QMS or document system.
You receive the code, configuration and documentation. Models and providers remain replaceable.
Data classes, access, retention and transfer paths are defined before implementation.
See regulated deliveryAt Tecan, we analysed cross-functional processes and systems. Our MedTech marketing solution applies the same method to controlled AI workflows.
With one recurring workflow that has clear business value, available data and a named owner.
Both. We can take a prioritised workflow from strategy and governance through architecture, integration and production rollout.
Usually. We design around the relevant PIM, CRM, ERP, QMS and document systems instead of creating an isolated AI tool.
We agree data classes, access and hosting with your IT and privacy teams before implementation.
No service alone can guarantee compliance. We provide the technical controls, documentation and governance needed for your internal review.
We assess the process, systems, data and governance, then plan the technical implementation.
Align the business case, governance and first implementation—without starting a large programme.